Please Direct All Questions To:
Please be advised that as of Thursday, July 24, event staff will be on site and will have limited access to phone and emails.
Read the Event Participant Guide and the FAQs to answer the majority of your questions.
Check our Facebook page for the most current updates.
Read the Volunteer Information Guide if you are volunteering and need more information.
If you cannot find or haven’t received your ticket:
1) Check your SPAM folder. Sometimes ninja tickets hide in there.
2) Call Active at 877-228-4881 and ask for your “Mud Ninja confirmation email to be resent.” This will generate a ticket for you.
***Ninja note: If you used the same email address for multiple people, you will need to specify the name of the person who is missing their ticket.
***Ninja note: You also might want to verify your email address—the smallest typo can cause tickets to be lost in cyberspace for eternity!